Privacy Policy

Last updated: October 2025

Lottie Norton Design (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit www.lottienortondesign.com (the “Website”).

1. Information We Collect

We may collect and process the following information:

Personal Information: such as your name, email address, phone number, and any details you provide when you contact us via forms or email.
Technical Information: including your IP address, browser type, time zone setting, and information about how you use our website (collected through cookies or analytics tools).

2. How We Use Your Information

We use your information to:

Respond to enquiries or project requests.
Provide design services and communicate with clients.
Improve our website, services, and user experience.
Comply with legal obligations.

We will never sell or share your personal information with third parties for marketing purposes.

3. Cookies

Our website may use cookies or similar technologies to help us understand how visitors use the site and to improve functionality.
You can set your browser to refuse all or some browser cookies. For more information, visit www.aboutcookies.org.

4. Data Retention

We keep personal information only for as long as necessary to fulfil the purposes we collected it for, including any legal or accounting requirements.

5. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you.
Request correction or deletion of your information.
Withdraw consent where we rely on it to process your data.

If you would like to exercise any of these rights, please contact us at:
📧 lottienortondesign@gmail.com

6. Security

We take reasonable steps to protect your personal information and ensure it is not lost, misused, or accessed without authorisation.

7. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

8. Contact

If you have any questions about this privacy policy or how we handle your data, please contact:
Lottie Norton Design
📧 lottienortondesign@gmail.com
🌐 www.lottienortondesign.com